Frequently asked questions
Welcome to ENKY, a furniture company engaged in the preservation of our planet. 🌳
We're crafting flexible solutions - rental, circular purchase - for all kinds of moods. Whether you're at home or at work, we'll always ensure that you are comfortably furnished. All the pieces listed are produced in Europe, and were chosen for their high-quality and timeless design.
We believe furnishing your place should be flexible and less harmful for the planet. Each year, the fast furniture industry is responsible for more than 11M tonnes of waste. 😱
How can we fight this?
👉 Renting furniture instead of buying it gives you instant access to much better products, without huge investments.
👉 By bringing circularity and product rotation to the furniture industry, we make sure no furniture ever ends up in the trash again.
👉 We're working with amazing suppliers in Europe! The manufacturing processes used to craft furniture are causing little to no harm for the environment.
Together, let’s give our products a second life and end fast furniture once and for all!
Looking to furnish your office with top-notch furniture? We might have the answer!
With Enky, rent furniture and avoid heavy investments. You'll never pay more than the retail price. Plus, we're flexible.
You can add furniture as your team grows and keep what you want at the end of your subscription.
If you prefer, you can also buy furniture without worrying about finding second-hand buyers. After 12 months of rental, we commit to repurchase the products you'd like to exchange or return.
The selling price depends on both the age and condition of the furniture at the moment of the sale.
Adding furniture to your order is possible.
If you're adding furniture before receiving products from your initial order, the updated order might arrive a bit later than expected to your address.
Otherwise, adding furniture to an order that has been already delivered will be evaluated internally by our team.
Yes, we will simply adjust your payments as if you had chosen a shorter subscription term, to reflect the actual duration.
As a result, cancellation fees must be taken into account. If you want to end your subscription, please contact us.
Yes, of course! Please contact us before the end of your subscription.
You can rent furniture from 6 months up to 7 years.
At the end of your subscription, you can choose to:
- Extend your rental duration
Please let us know before the end of your contract. You will never pay more than the retail price of your rented furniture.
- Buy the furniture
If you have a crush for one of our products, you can purchase it at the end of your subscription. You will have to pay the difference between its sale price and the monthly payments for its rental.
- Return the furniture and end your subscription
Our team will take care of picking up the items and moving them to our warehouse.
The delivery time varies between 2 and 8 weeks, depending on your order.
The delivery cost depends on the size of your order and is directly included in your quote.
We'll take care of delivering and assembling your furniture at your delivery address on time.
If you damage the furniture during your subscription, please email us to explain the damages with photos and videos. Our team will then determine whether or not the damage can be repaired.
- Normal wear and tear
We don't charge for normal wear and tear (slight scratches).
- Major damages
For more serious damage, repairs and replacements are evaluated individually by our team. You benefit from a deductible amounting to 10% of the price of the damaged furniture.
We're flexible. You can exchange the pieces of furniture that don't match with your expectations. The following conditions must be met: A flexible solution, so that your interior finally adapts to your humour. We're flexible.
- We can replace up to 10% of the total value of your order,
- The price of the replacement item must be at least equivalent to the price of the item you wish to exchange.
We ship everywhere in Europe!
At Enky, we bring you the best possible solution to ensure your employees are safe and comfortable while working from home.
- Complete packs of ergonomic and sustainable furniture, for all kinds of moods
- Hassle-free delivery and assembly at your employees' place
- Starting from 39€/month.
It's convenient.
- Allocate a monthly budget for your distributed team
- Select a rental duration for each team member
- Let them decide which furniture they'd like for their home, from a wide variety of items.
We'll make sure your employees receive their furniture assembled at their place on time!
Your order will be processed once you've made your first monthly payment. Then, the following payments will be billed each month from a credit card or SEPA direct debit.
No, you don't need a deposit to rent furniture with us. However, your order will be processed once your first monthly payment is made.
It is possible to buy the furniture after 12 months of rental. You will have to pay the difference between its retail price and the monthly payments made during your subscription.
You can start renting furniture for your company from 200€ per month.
