Frequently asked questions
Our offer contains two furnishing solutions:
Buy furniture from our catalog. After 12 months of rental, we commit to buy-back all or parts of your furniture, if you wish. You can check the repurchase price on the price list provided to you when you start a subscription plan. This price depends on the age and condition of the furniture at the time Enky's buying it.
Our circular solution is an effective way to fight against furniture waste.
Rent furniture and avoid heavy investments. Thanks to our subscription plan, the acquisition cost of the furniture is leveled over time. The monthly payment is withdrawn each month. When your subscription ends, the furniture can be returned fully or partially. For more information, please go to our "rental conditions" section.
Our mission is to change the way people buy and consume furniture, by offering them a solution that is more sustainable and kinder to the environment.
Thanks to our rental and circular purchase models, all the products we collect are refurbished and put back on the market. This rotation extends the life cycle of our furniture, which contributes to less furniture waste.
Our supplier selection
We only select responsible and top-notch furniture brands. As a result, all the items present in our catalog are made to last. Our suppliers use environmentally friendly manufacturing processes, with little to no harmful products for the planet.
For the comfort of your employees at home, you can rent ergonomic, responsible, and top-notch furniture packages. We've worked hard to bring you everything your team needs to work efficiently at home: tables, chairs, and office accessories.
For your employees at work, Enky handles the delivery, installation, and return of furniture. Please share with us their contact information and we'll schedule a delivery date with them.
Our home office solution is for distributed teams, but also for freelances and individuals. Check our 'Home office' page for more information.
We ship in Europe. Eventually, it depends on the size of your order. Please contact us for more information.
Our service includes the delivery, assembly, and installation of your furniture.
Some items are pre-assembled, while others are assembled by our team at your office.
The delivery time varies between 3 and 8 weeks, depending on your order.
The delivery cost depends on the size of your order and is directly included in your quote.
You can exchange the pieces of furniture that don't match with your expectations. The following conditions must be met:
- We can replace up to 10% of the total value of your order,
- The price of the replacement item must be at least equivalent to the price of the item you wish to exchange.
The minimum rental period is 12 months. The maximum term is 7 years.
Yes, of course! Please contact us before the end of your subscription.
Yes, we will simply adjust your payments as if you had chosen a shorter subscription term, to reflect the actual duration.
As a result, cancellation fees must be taken into account. If you want to end your subscription, please contact us.
At the end of your subscription, you can:
- Extend your rental period
To extend your subscription and keep the furniture, please contact us before the expiry date of the contract.
- Purchase the furniture
To purchase the rented furniture, please notify us before the end date of your subscription. In this case, you will have to pay the difference between the product’s retail price and the monthly instalments already paid during your rental agreement.
- Return the furniture and end the subscription
In this case, our team takes care of dismantling the furniture and transporting it to one of our warehouses.
If you damage the furniture you rented, please send us an email that explains the damage caused, with photos and videos. We'll determine whether the damage can be repaired or whether it needs to be replaced.
- Normal wear and tear
We don't charge for normal wear and tear (slight scratches).
- Major damages
For more serious damage, repairs and replacements are evaluated on a case-by-case basis by our team. You benefit from a deductible amounting to20% of the price of the damaged furniture.
You will be billed at the time of the order. The monthly payment is debited each month from a credit card or SEPA direct debit.
The minimum amount required to rent furniture is:
- 39€/month for our home office offer
- 200€/month for any other furnishing project
No, you don't need a deposit to subscribe to our furniture subscription service. However, your first payment is made when completing your order.
You can choose to own the furniture during or at the end of your subscription. To do so, you have to pay the difference between its sale price and the monthly payments that you've already made during your subscription period.
Please contact us for more information.