Frequently asked questions
Welcome to ENKY, a furniture company engaged in the preservation of our planet. 🌳
We're crafting flexible solutions - rental, circular purchase - for all kinds of moods. Whether you're at home or at work, we'll always ensure that you are comfortably furnished. All the pieces listed are produced in Europe, and were chosen for their high-quality and timeless design.
We believe furnishing your place should be flexible and less harmful for the planet. Each year, the fast furniture industry is responsible for more than 11M tonnes of waste. 😱
How can we fight this?
👉 Renting furniture instead of buying it gives you instant access to much better products, without huge investments.
👉 By bringing circularity and product rotation to the furniture industry, we make sure no furniture ever ends up in the trash again.
👉 We're working with amazing suppliers in Europe! The manufacturing processes used to craft furniture are causing little to no harm for the environment.
Together, let’s give our products a second life and end fast furniture once and for all!
Don't want to spend big money on furniture? With Enky, furnish your place with no heavy investments. Renting furniture gives you immediate access to high-quality products in a blink of an eye.
For now, our selection is for your home office. Stay tuned, you'll soon be able to to furnish your entire place with us!
If, like us, you are working from home and want more comfort in your daily life, set up your home office space!
- Complete packs of stylish and sustainable furniture, for all kinds of moods
- Hassle-free delivery and assembly at your house
- Starting from 39€/month. Add, return, or exchange furniture in a blink of an eye.
Adding furniture to your order is possible.
If you're adding furniture before receiving products from your initial order, the updated order might arrive a bit later than expected to your address.
Otherwise, adding furniture to an order that has been already delivered will be evaluated internally by our team.
Yes, we will simply adjust your payments as if you had chosen a shorter subscription term, to reflect the actual duration.
As a result, cancellation fees must be taken into account. If you want to end your subscription, please contact us.
Yes, of course! Please contact us before the end of your subscription.
You can rent furniture from 6 months up to 7 years.
At the end of your subscription, you can choose to:
- Extend your rental duration
Please let us know before the end of your contract. You will never pay more than the retail price of your rented furniture.
- Buy the furniture
If you have a crush for one of our products, you can purchase it at the end of your subscription. You will have to pay the difference between its sale price and the monthly payments for its rental.
- Return the furniture and end your subscription
Our team will take care of picking up the items and moving them to our warehouse.
The delivery time varies between 2 and 8 weeks, depending on your order.
The delivery cost for furnishing your home is 89€ per order.
We'll take care of delivering and assembling your furniture at your delivery address on time.
If you damage the furniture during your subscription, please email us to explain the damages with photos and videos. Our team will then determine whether or not the damage can be repaired.
- Normal wear and tear
We don't charge for normal wear and tear (slight scratches).
- Major damages
For more serious damage, repairs and replacements are evaluated individually by our team. You benefit from a deductible amounting to 10% of the price of the damaged furniture.
We're flexible. You can exchange the pieces of furniture that don't match with your expectations. The following conditions must be met: A flexible solution, so that your interior finally adapts to your humour. We're flexible.
- We can replace up to 10% of the total value of your order,
- The price of the replacement item must be at least equivalent to the price of the item you wish to exchange.
We ship everywhere in Europe!
Your order will be processed once you've made your first monthly payment. Then, the following payments will be billed each month from a credit card or SEPA direct debit.
No, you don't need a deposit to rent furniture with us. However, your order will be processed once your first monthly payment is made.
It is possible to buy the furniture after 12 months of rental. You will have to pay the difference between its retail price and the monthly payments made during your subscription.
You can start renting furniture for your home from 39€ per month.