Data confidentiality is of great importance for ENKY and we want to adopt a transparent attitude in the processing of your personal data.
We have established guidelines to govern the processing and protection of your personal data.
Who is responsible for processing your personal data?
The Belgian company ENKY SPRL is responsible for the processing of personal data that you provide to us in accordance with the applicable law on data protection.
Where do we store your data?
Your personal data is stored in the European Economic Area ("EEA") but could also be transmitted and processed in a country outside the EEA. In the case of a transfer of your personal data, the latter will take place in accordance with the applicable laws.
Who has access to your data?
We never communicate, sell or trade your personal data to / with third parties for commercial purposes.
The data transmitted to third parties will be used exclusively for the purpose of providing you with our services. You will find the different categories of third parties concerned under each specific procedure below.
What is the legal basis of the treatment?
For any processing of personal data that you provide us, we will tell you if the provision of personal data is statutory or necessary to conclude a contract and if it is mandatory and what could be the consequences if you choose to oppose it.
What are your rights?
Right of access:
You have the right to request at any time information about the personal data that we hold about you. You can contact ENKY SPRL so that it sends you your personal data by e-mail.
Right of portability:
Whenever ENKY SPRL processes your personal data in an automated manner following your consent or agreement, you will have the right to request that a copy of your data be transferred to you or transferred to a third party . This only applies to the personal data you provide us.
Right of rectification:
You have the right to request the correction of your personal data if they are incorrect and that they are completed if they are incomplete.
Right of cancellation:
You have the right to delete at any time any personal data processed by ENKY SPRL except in the following situations:
* you have a current file with Customer Service
* you have an inscription in progress
* you have an unsettled debt to ENKY SPRL.
* you are suspected of having or have misused our services in the last four years
* your debt has been sold to a third party in the past three years or in the last year for deceased customers
* if you have made a purchase, we will keep your personal data relating to your transaction in order to comply with the accounting rules
Your right to object to treatment based on your legitimate interest:
You have the right to oppose the processing of your personal data based on the legitimate interest of ENKY SPRL. ENKY SPRL will cease to process your personal data unless we can demonstrate that this procedure has a legitimate interest that exceeds your interest and rights or that arises from legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing as well as to the analysis of your profile for direct marketing purposes.
You can object to direct marketing in the following ways:
* following the instructions provided in each marketing email
Right to restriction:
You have the right to ask ENKY SPRL to restrict the processing of your personal data in the following circumstances:
* If you oppose a treatment based on the legitimate interest of ENKY SPRL, ENKY SPRL will have to restrict any processing of these data pending the verification of the legitimate interest.
* If you have stated that your personal data are incorrect, ENKY SPRL will have to restrict any processing of these data pending the verification of the accuracy of your personal data.
* if the treatment is illegal, you can oppose the erasure of your personal data and ask rather the restriction of the use of your personal data * if ENKY SPRL no longer needs your personal data but that they are nevertheless necessary for the defense of your legal claims.
Right to lodge a complaint with a supervisory authority:
If you consider that ENKY SPRL has processed your personal data incorrectly, you can contact us. You also have the right to file a complaint with a supervisory authority.
Person in charge of the personal data:
Avenue Ariane 4
Phone: +32 2 588 74 95
Company registration number and VAT number:
Data Protection Officer:
How do we use your personal data?
We will use your personal data to send you promotional offers, information surveys and invitations by e-mail, text messages, telephone and mail.
In order to optimize your ENKY SPRL experience, we will provide you with useful information, recommended trainings and personalized offers.
What types of personal data are we dealing with?
We will treat the following categories of personal data
* contact information such as your email address, your phone number.
* sex (if you choose to provide us this kind of information)
*hashed identifiers derived from email addresses for the purposes of cross device tracking targeted advertising purposes.
More info about Privacy notice of our partner AdRoll: https://www.adrollgroup.com/privacy
We will also process your personal data provided in connection with your ENKY account (ENKY sprl) such as the following data
How long do we keep your data?
We will retain your data for direct marketing purposes until you withdraw your consent.
For e-mail marketing, you will consider yourself an inactive member if you have not opened an e-mail for 2 years.
At the end of this period, your personal data will be deleted.
A cookie is a small text file saved on your computer or mobile device, then retrieved during your subsequent visits. If you use our services, we will assume that you consent to the use of these cookies.
[b]How do we use these cookies?[/b]
We use volatile cookies when you use the filter function for search, to check if you are logged in.
We use internal and third-party cookies to collect statistics and user data in analytics tools to optimize our site and provide you with relevant marketing materials and Advertising.
Some third-party cookies are defined by the services that appear on our pages and are beyond our control. These cookies are defined by social media providers such as such as AdRoll, Facebook and Google and relate to the ability of users to share content on this site, as indicated by their respective icons.
We also use third-party cookies that perform an inter-site tracking mission to enable us to submit marketing materials to other sites / channels.
What types of personal data are we dealing with?
We will connect your ID cookie to the personal data you have provided and collected as part of your ENKY account (ahead consult sprl).
Who has access to your personal data?
The data transmitted to third parties will be used exclusively for the purpose of providing you with the aforementioned services and to enable our analysis tool to collect statistics in order to optimize our site and submit relevant information.
What is the legal basis for the processing of your personal data?
We will only connect your cookies to your personal data if you are connected to your ENKY account (ENKY sprl).
If you are logged in to your account, the legal basis is our legitimate interest.
How long do we save your data?
ENKY SPRL does not save your personal data. You can easily delete cookies from your computer or mobile device using your browser. For instructions on how to manage and delete cookies, please refer to the help section of your browser. Depending on your preferences, you can disable cookies or ask to be notified each time a new cookie is sent to your computer or mobile device. Please note that if you disable cookies, you will not be able to enjoy all our features.