We can remove it for you as an optional paid extra. Items will be sent to partners for recycling or refurbishment.
Included Services and After-Sales Support
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What should I do with my existing furniture?
What happens if I damage the furniture?
Our subscription and leasing contracts include a Damage Cover:
- Normal wear and tear (small scratches, minor marks) → no extra charges.
- Major damage → repairs or replacements are billed with a deductible of 10% of the item’s value.
To report damage, send photos/videos to your contact person and we'll assess the best solution.
Who should I contact if I have a problem after installation?
Your dedicated Enky contact person manages all follow-ups, maintenance, and repairs for the duration of your contract.
Can we stay in our offices while furnishing is in progress?
We're able to fully adapt our service to ensure the minimum possible disruption to your daily operations. Together, we can create a plan that best suits your team.
How does Enky ensure deadlines are met?
Before the contract is signed, we'll provide an estimated delivery schedule. We only work with trusted suppliers and transportation partners, and keep a close eye on their operations to ensure deadlines are met.
Are delivery and installation included?
Yes. Delivery and installation are included in all our standard offers.
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